OUR COMMITMENT TO YOU
During this unprecedented time it is vital that patients, health and wellness can be supported (as much as possible) without the need to visit a GP or Emergency Room. In support of this, physiotherapists are currently seen as a vital connection between patient welfare and injury management. You do not have to feel like you and your welfare are not important during this time and it is necessary for most of our patients to be able to continue treatment to prevent further injury or limit recovery, which may result in permanent life altering conditions.
As long as we are classed as an essential service, we are committed to staying open and continuing to provide essential physiotherapy to both existing and new patients. Our care, service and commitment to you, our patients, will not change.
For existing patients, if you are suffering severe financial hardship due to loss of job or reduced income, we have set aside 10 low cost appointments per week to be shared amongst in need patients on a first come first served basis. These appointments are all during the normal working hours of 9am to 5pm Monday to Friday. We are offering this at our discretion and to patients who have visited the clinic as a full fee paying client at least 5 times in the last 6 months. Reduced fee appointments can only be booked via text message. If you book online, the full fee will be charged. The mobile number to text message is 0421 561 117.
HAVE YOU HAD YOUR JOINT / MUSCLE SURGERY CANCELLED DUE TO COVID-19?
We are committed to bridging the gap in your treatment until your surgery can be rescheduled!
Michelle Raymundo our physiotherapist has a Graduate Certificate in Manipulative Therapy. In English, this means that she can not only diagnose, treat and prescribe exercise in relation to conditions, she can also apply pressure and movement techniques to your joints and muscles. This treatment has been described as feeling similar to a deep tissue massage but it is so much more. It is hands on and all precautions are undertaken to minimise the risk of coronavirus, including the wearing of PPE by Michelle and slight modification of treatment techniques as well as a thorough cleaning of the treatment bed and room before every appointment. This treatment is what sets her aside from other physiotherapists and is one that may provide pain relief and movement to joints and muscles (and surrounding areas) until you have your surgery rescheduled. Michelle is prepared to work together with your specialist via email and phone consultations (where possible) to best treat you until your surgery can be rescheduled. You may also qualify for Bulk Billed treatments if you hold a valid GP referral. Contact us for more information.