New
Patient
Information
Thank you for selecting Health and Wellness Centre Cheltenham to treat your pain and/or injury. Your treatment and long term recovery outlook are very important to us.
1
What to wear
We recommend that you wear clothing that you are comfortable in, however you can wear whatever you like! From workwear to exercise clothing our therapist is experienced in treating patients in all types of attire. We also have treatment gowns available if you prefer.
2
What to expect from your initial visit
Your initial appointment will include a lot of discussion on your concerns that have bought you into our clinic. It will run for approx. 40 minutes, with around 20 minutes being hands on assessment and treatment and the other 20 minutes being set aside for initial conversation around history and desired outcomes/goals of treatment.
3
What to bring
Any information that you think necessary to help our therapist understand your concerns with your pain or injury. You do not need a referral or to have had any previous scans/tests to receive treatment, however if you have any please bring a copy of results and/or images along with you. If you have a referral for a chronic disease management plan, care plan or EPC from your GP you must bring this to your initial visit if you wish claim on the day, as claims cannot be backdated. You can find more information about this on our No Gap Health Plan page.
4
What to expect after treatment
Treatment soreness is very common, especially in the first 48 hours after your visit.